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All the “Ships from and sold by Kechiq” products always enjoy the manufacturer’s official warranty. All the products sold on Kechiq by Verified Partners enjoy several types of warranty, such as the manufacturer’s official warranty, reseller’s warranty or supplier’s warranty. The type of warranty provided by the seller and its duration are always displayed on the advertising. Concerning new products, the minimum duration of the warranty is 2 years. For further information or for verifying the type of warranty provided with the product you want to buy, please, contact our Customer Service.
All our products are brand new, authentic and not counterfeit. They are sent with authentic warranty, original packaging and are subject to strict quality control.
Free shipping with the best couriers such as FedEx.
In case of withdrawal, you have 100 days in order to return the product free of charge and additional charges.
We refund every request made within 14 days from the delivery of the product.
From the 15th day the refund will be via coupon that can be used to shop in www.kechiq.com.au within 12 months.
Our professional staff is always available to guide you in your purchases and to offer the best fashion advice.
The security of your purchases is important to us, so our online payments are processed exclusively through PayPal, which provides security and exclusive guarantees.
A specialized team carefully checks each product and certifies its high-quality standards. Before being shipped, each product is packaged using only high-quality packaging that ensures safe shipping.