The Insurance Purchase of Kechiq

The Insurance Purchase by Kechiq makes your purchase safe and protected. Your money is deposited in an escrow account for 100 days after the delivery of your watch, before it is transferred to the partner (Verified Partner).

Verified Partner

The Verified Partner is an authorized seller of watches, who is owner of a regular licence that prove to be able to satisfy the most elevated standard imposed by Kechiq as far as products and services is concerned.

Why the name of the Verified Partner isn’t shown? We don’t reveal the name to avoid contacts external to the platform. The safety of your purchases is the most important thing for Kechiq.

Payment in the escrow account of Kechiq

Your payment is transferred to the escrow account of Kechiq and stays safe until the end of the period of return, that is 100 days after the delivery; inly after these 100 days the amount will be deposited to the Verified Partner.

The Insurance Purchase of Kechiq is a free service active for every transaction of the marketplace and for every type of buyer.

Insured and tracked shipment

The Insurance Purchase of Kechiq is a free service active for every transaction of the marketplace and for every type of buyer.

If the delivery wouldn’t take place for any reason Kechiq will immediately refund you thanks to Insurance Purchase of Kechiq.

Warranty of authenticity

f you buy a watch trough our platform and you have any doubt about its authenticity, contact us within 14 days from the delivery of your order and our specialized team will verify your doubts trying to find a solution between you and the Verified Partner.

If it isn’t possible to find an immediate solution you will be refund directly by Kechiq, thanks to the Insurance Purchase of Kechiq.

Multilingual dedicated care

Our operators are always at your disposal through our Chat, Messenger, WhatsApp, e-mail and telephone for helping you to manage every kind of problem related to your purchase, always mediating between you and the Verified Partner.

Free return within 100 days

If you want to return your order you have 100 days for returning it freely and without any additional cost. If you ask for the return within 14 days from the reception of the order you will be refund with money. From the 15° day from the reception you will be refund with a coupon of the same amount of the cost of your watch to spend in our web site www.kechiq.com within 12 months from the reception of the coupon.

If the watch isn’t delivered or doesn’t correspond to the description, you will be refund from the escrow account of Kechiq. In case of return the refund will be fast and easy.

Shipping to more than 130 countries Free standard shipping on every order Learn more ›
Free returns within 100 days If you’re not satisfied with the product, you can request a return within 100 days. Learn more ›
2-year warranty Our products are strictly inspected. Learn more ›
100% new products The guarantee of authenticity protects you from non-genuine products. Learn more ›

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Plus glass insurance
Includes glass repair in the event of a full breakdown during the 2-year legal guarantee period. Includes crystal repair / replacement, home collection and return shipment from the service centre. Does not include repair of scratches, chips or other damage caused by falling watch.
Warranty Plus 1 year
1 year extension of validity in addition to the 2-year legal guarantee
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Installment payment and secure transactions
We offer the possibility to pay for purchases in easy installments with Scalapay without any interest. In addition, all credit card transactions are guaranteed by PCI and DSS standards involving more than 300 security controls.
2 years warranty
Products
Free returns within 100 days
You can return the product free of charge and without additional shipping costs within 100 days. After 14 calendar days from the delivery of the product, the return will be made using the same payment method with which the order was processed. After the 15th day the product cannot be refunded, but you will have a coupon of the same value to buy in Kechiq within 12 months from the date of issue.
New and authentic products
All our products are new, authentic and not subject to counterfeiting. Each original product undergoes strict quality controls before shipment and is accompanied by both the corresponding warranty certificates and the original packaging.
We are present in 12 countries
To ensure faster and more efficient shipments, Kechiq is present with various offices in multiple parts of the world.
Verified Partner
The “Verified Partner” is a seller who has been authorized to sell watches because of a regular license and who satisfies the qualities of elevated rank imposed by Kechiq on its products and services. Why is the seller’s name hidden? We don’t show our seller’s name to avoid whichever contact outside the platform, to safeguard both parties. The safety of your purchase is the most important issue to Kechiq: in fact, we take care of your orders and of the safety of your payments and we can handle eventual claims with the seller guaranteeing your best protection. When you purchase from a Kechiq “Verified Partner” you obtain the same terms and conditions offered by Kechiq. If you are the owner of the intellectual property rights of this brand or a representative, please, ask for more information about this partner by filling this form.
Shipped from Kechiq
All the products pinned as “Shipped by Kechiq” are sold by third-party sellers on Kechiq Marketplace and they have been settled in a Fulfillment Center which will then send them directly to end customers through one of our shipping companies and according to the delivery methods provided on our website. While placing your order, you can choose the shipping method you prefer. After placing an order, the estimated dates of shipping and delivery of your order will be shown on the sections “My orders” and in the confirmation e-mail you will receive. Kechiq Logistics is a service offered to our sellers through which it is possible to store their products in the warehouses of Kechiq, which will deal directly with packaging, shipping and customer services. The items managed by Kechiq Logistics benefit from the Standard Free Shipping for all private customers. If you are a seller, you can significantly increase your business using the Kechiq Logistic. For further information click here.
Payment by installments
Buy now and pay later with Scalapay. Pay your order in 3 equal installments every 4 weeks with 0 interest.